Privacy Policy

Last Updated: August 2024

At The Workshop, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information across all areas of our business, including Step Up Stairs, Joinery & Cabinetry services, and Workshop Rental.

1. Information We Collect

We may collect personal information from you when you:

  • Enquire about or book our services (e.g., name, email address, phone number, address)

  • Make a payment (e.g., billing information, payment details)

  • Contact us for customer support or with enquiries

  • Visit our website (e.g., IP address, browser type, usage data)

2. How We Use Your Information

We use the information we collect to:

  • Provide, manage, and improve our services

  • Process payments and manage accounts

  • Communicate with you regarding your enquiries, bookings, and projects

  • Send you updates, promotional offers, and other relevant information (if you have opted in)

  • Ensure compliance with safety, legal, and regulatory requirements

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service providers who assist in delivering our services (e.g., payment processors, IT support)

  • Regulatory and government authorities if required by law

  • Third parties with your explicit consent

4. Data Security

We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. Our security practices include:

  • Secure storage of physical and electronic records

  • Use of encryption and other technologies to protect online data

  • Regular review and update of our security practices

5. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request corrections to your personal information

  • Withdraw consent for us to use your information (where applicable)

  • Request deletion of your personal data (subject to legal and contractual obligations)

6. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to improve your experience and analyse site usage. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features of our site.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

The Workshop
47 Koromiko Street, Judea Industrial Estate, Tauranga 3110
020 4043-8527
paulattheworkshop.nz@gmail.com

By using our services, you consent to the terms outlined in this Privacy Policy.